Toll Free: 1.877.722.1220
Please read our handy dandy guide to placing your order online.
Phone: 1-877-722-1220
Email: ContactUs@TheStickyPig.com
Payment Methods
We accept Visa, Mastercard, American Express and Discover.
The prices listed on our website do not include delivery charges, and are subject to change without further notice. Prices are subject to change without further notice.
Shipping Methods
Please call 1-877-722-1220 and we will be happy to answer any shipping questions you may have. We ship via UPS using Next Day Air or 2nd Day Air and USPS. We are not responsible for delays caused by UPS or USPS due to weather or mechanical errors and are not able to offer refunds for those reasons.
Local pick up in Orange County, CA area is also available through special arrangement.
If you are shipping to multiple addresses please call 1-877-722-1220 with inquiries, and every effort will be made to accommodate your needs.
Rules and Restrictions
Please note that orders generally require 48 hours to process. We ship Monday through Friday, with delivery Tuesday through Friday. Orders received after 3 pm on Wednesday will ship the following Monday. Please call directly for rush orders.
You must provide a valid street address for your order, including apartment numbers, suites or floor numbers. We are not responsible for delays resulting from incorrect or undeliverable addresses.
Shipped orders will not require a signature to complete delivery, and will be left at the delivery address if no one is available to receive the package. On warmer days, this may result in the chocolates melting. The Sticky Pig is not responsible for packages damaged at, or taken from, a destination where no person is available to receive it. We highly recommend shipping chocolates to an address where the recipient will be available to receive them.
Please note that we cannot ship to P.O. Boxes.
No delivery is available on these National holidays, or the day immediately following them. As described herein, other black out days will apply.
To ship to Alaska, Hawaii or Puerto Rico, an additional $10 charge will apply.
We now ship internationally!
Tracking Your Order
Please call us directly at 1-877-722-1220 so we assist you in tracking your package.
Shipping Rates
Shipping and handling charges apply to each address where an order is shipped, based on the current published UPS or USPS rates. Shipping costs will be automatically calculated when making your purchase. In the warmer months, from May 1 to October 15, we ship Next Day Air or 2-Day Air.
Availability
The website lists all of the products that are normally available online from The Sticky Pig. From time to time products may be out of stock or otherwise unavailable. We will attempt to notify you by email within two (2) business days of the ship date, should such a case arise. If we are unable to contact you, we will adjust the billing as appropriate. The Sticky Pig retains the right to substitute items of similar or greater value, at no extra cost to the purchaser.
Returns
The Sticky Pig makes every effort to ensure that your purchase will arrive in perfect condition. We ask that you notify us immediately if it does not, so we may determine the proper course of action, which may include replacing or refunding orders, at our sole discretion. We do not accept exchanges or returns.