Please read our handy dandy guide to placing your order online.
Phone: 949-864-6477
Email: ContactUs@TheStickyPig.com
Please visit our SHOP to order. We sell exclusively online.
Here’s what you need to know about the ordering, shipping and care of your Sticky Pigs...
We take as much care in shipping your Sticky Pig’s as we do in hand making our delicious bacon confections. Therefore, please allow a 2-3 days window (during non-holiday season) after receiving your order to bake and ship out. We ship Monday through Thursday with delivery Tuesday through Saturday.
We ship FedEx Overnight during the hotter months and add 2nd Day Shipping during the colder months. Why? Because your bacon treats are, well, made with bacon so that means they are perishable and need to be consumed within the first few days of receiving. Shipping through the USPS is the cheapest way for us to ship and all prices are calculated All prices are calculated from the FedEx website. If you would like to use your FedEx account, please provide your FedEx number in the Special Insruction's box at checkout and we will refund your shipping costs.
The Sticky Pig currently ships to U.S. addresses only. We’re sorry but we do not ship outside the U.S. or to PO Boxes at this time.
If you are shipping within the Orange County or Los Angeles County area you may want to choose hand delivery. It is less expensive and it ensures that your package is handled with the utmost care. We never know how the FedEx couriers handle our packages once they leave our hands, (that’s what she said!), which brings me to your next questions about ordering…
We very rarely have bacon confections sitting around, (they will be gobbled up within minutes, if there are extras!), because all orders are baked when ordered. If you have a specific date you need your order delivered by please let us know when you check out in the *SPECIAL INSTRUCTIONS* box and we’ll take care of the rest. You may also pre-order at any time, which is a good idea during the holiday season, Valentine’s and Mother’s Day. In that same box you can also let us know about nut allergies, or other special requests like a personalized note.
During the warm weather months we add a thermal insulated cover and a cold pack to keep all the fun stuff we put on the confections from melting away.
Your piggies will keep for up to one week, but can be kept in the fridge in an airtight container. We recommend eating them as soon as you receive them.
We take great pride in providing all around excellence from our tasty treats, superior customer service and luxurious packaging. If for some reason you are not satisfied with your purchase we will try our best to make you happy, however we do not issues refunds.
Payment Methods
We accept Visa, Mastercard and Discover.
The prices listed on our website do not include delivery charges, and are subject to change without further notice. Prices are subject to change without further notice.
Shipping Methods
Please call 949-864-6477 and we will be happy to answer any shipping questions you may have. We ship via FedEx and Coverall Delivery Service for hand delivery within Southern California. We are not responsible for delays caused by FedEx due to weather or mechanical errors and are not able to offer refunds for those reasons.
If you are shipping to multiple addresses please call 949-864-6477 with inquiries, and every effort will be made to accommodate your needs.
Why do we only ship overnight? Our confections are made with bacon and because of this they are perishable and must be consumed very soon after receiving.
Rules and Restrictions
Please note that orders generally require 2-4 business days. Orders received after 3 pm on Wednesday will ship the following Monday. Please call directly for rush orders.
You must provide a valid street address for your order, including apartment numbers, suites or floor numbers. We are not responsible for delays resulting from incorrect or undeliverable addresses.
Shipped orders will not require a signature to complete delivery, and will be left at the delivery address if no one is available to receive the package. On warmer days, this may result in the chocolates melting. The Sticky Pig is not responsible for packages damaged at, or taken from, a destination where no person is available to receive it. We highly recommend shipping chocolates to an address where the recipient will be available to receive them.
Please note that we cannot ship to P.O. Boxes.
No delivery is available on these National holidays, or the day immediately following them. As described herein, other black out days will apply.
Tracking Your Order
Please call us directly at 949-864-6477 so we assist you in tracking your package.
Shipping Rates
Shipping and handling charges apply to each address where an order is shipped, based on the current published FedEx rates. Shipping costs will be automatically calculated when making your purchase. In the warmer months, from May 1 to October 15, we ship Next Day Air in insulated packaging.
Availability
The website lists all of the products that are normally available online from The Sticky Pig. From time to time products may be out of stock or otherwise unavailable. We will attempt to notify you by email within two (2) business days of the ship date, should such a case arise. If we are unable to contact you, we will adjust the billing as appropriate. The Sticky Pig retains the right to substitute items of similar or greater value, at no extra cost to the purchaser.
Returns
The Sticky Pig makes every effort to ensure that your purchase will arrive in perfect condition. We ask that you notify us immediately if it does not, so we may determine the proper course of action, which may include replacing or refunding orders, at our sole discretion. We do not accept exchanges or returns.
Watch The Bacon Vixen on the Food Network!